Terms of Service

Terms of Service

Last Updated: 15 November 2026

Welcome to The Scent Samples.

These Terms of Service govern your access to and use of our website, https://thescentsamples.co.in, and the products and services offered through it.

By visiting our website, browsing our products, or placing an order, you agree to these Terms of Service.

Please read them carefully before using our website.

1. General Information

The Scent Samples operates an online store offering perfume samples and decants from designer and niche fragrances.

Our aim is to make luxury fragrances more accessible by allowing customers to experience selected fragrances in smaller quantities before purchasing full-size bottles.

We reserve the right to update, modify, or discontinue any part of our website, products, or services when necessary.

2. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, and other information displayed on our website are accurate.

However:

  • Product packaging and appearance may vary depending on the original manufacturer's packaging.

  • Fragrance perception may differ from person to person.

  • Fragrance performance, projection, and longevity can vary depending on skin chemistry, weather, and application.

  • Product availability may change without prior notice.

Please review the product description, available size, and other details carefully before placing an order.

3. Product Authenticity and Decanting

The Scent Samples is committed to offering genuine fragrance experiences.

Our perfume decants are sourced from original fragrance bottles and transferred into smaller containers for sampling purposes.

The original perfume brands and trademarks displayed on our website belong to their respective owners.

Unless expressly stated otherwise, The Scent Samples is an independent seller and is not affiliated with, endorsed by, or officially associated with the respective fragrance manufacturers or trademark owners.

Our samples and decants are not original manufacturer-sealed retail bottles.

4. Pricing and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise specified.

We reserve the right to modify product prices, discounts, and promotional offers at any time without prior notice.

However, any price changes will not affect an order that has already been successfully accepted, except where correction is required for an obvious pricing or technical error and subject to applicable law.

Customers must provide accurate payment and billing information when placing an order.

Orders are subject to successful payment confirmation through the available payment methods.

5. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

An order confirmation or payment confirmation does not necessarily mean that the order has been dispatched.

We reserve the right to review and, where legally permissible, cancel an order in situations such as:

  • Product unavailability.

  • Incorrect pricing or listing errors.

  • Suspected fraudulent activity.

  • Payment verification issues.

  • Technical errors affecting order processing.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our refund policy and applicable law.

6. Shipping and Delivery

We aim to deliver orders within an estimated timeframe of 2–5 business days after dispatch.

Delivery timelines may vary depending on the destination, courier availability, weather conditions, and other unforeseen circumstances.

For further information, please refer to our Shipping Policy.

7. Cancellations, Returns and Refunds

Customers are encouraged to review product details, fragrance descriptions, and selected sizes before completing their purchases.

Due to the nature of decanted fragrances and hygiene considerations, we propose that returns or exchanges for reasons such as a change of mind, personal fragrance preference, or incorrect size selection are not accepted.

However, this does not limit any rights or remedies available to customers under applicable consumer protection laws.

If you receive a damaged, leaking, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and supporting photographs or an unboxing video.

Each complaint will be reviewed individually, and an appropriate resolution will be provided where applicable.

Any eligible refunds will be processed through the applicable payment method or another mutually agreed lawful method.

8. Customer Responsibilities

By using our website, you agree to:

  • Provide accurate and complete personal and delivery information.

  • Use our website only for lawful purposes.

  • Not engage in fraudulent transactions.

  • Not misuse, disrupt, or attempt to interfere with website functionality.

  • Not attempt unauthorized access to our systems or customer information.

You are responsible for maintaining the confidentiality of your account credentials, where applicable.

9. Intellectual Property

All content available on our website, including text, graphics, logos, designs, images, and website content, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except as permitted by law.

Third-party brand names, logos, and trademarks remain the property of their respective owners.

10. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, analytics services, and other technology providers.

These services may operate under their own terms, conditions, and privacy policies.

We are not responsible for the independent policies or operations of third-party service providers, subject to applicable law.

11. Limitation of Liability

To the extent permitted under applicable law, The Scent Samples shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms shall exclude or restrict any liability or consumer rights that cannot legally be excluded or restricted under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy for further details.

13. Changes to These Terms

We reserve the right to revise these Terms of Service from time to time.

Updated terms will be published on this page with a revised date.

Your continued use of the website after changes are published will be subject to the updated terms, to the extent permitted by applicable law.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws.

15. Contact Information

For any questions regarding these Terms of Service, please contact us:

The Scent Samples

Phone / WhatsApp: +91 8596928159

Email: thescent@thescentsamples.co.in

Website: https://thescentsamples.co.in

Thank you for choosing The Scent Samples.

Discover More. Experience Luxury. Smell Before You Commit.